Piatt Hotel Group has assembled an experienced team of professionals capable of managing any and every aspect of a hotel or restaurant business.

Hotel and Restaurant Operations 

The corporate operations department is rigorously involved in all property level activities. We strive to move the needle by placing the right people in the right places and equipping them with the tools they need to succeed. 

• Dynamic hands-on leadership and responsiveness 
• Leadership training and career advancement programs  
• Labor and expense forecasting 
• Experienced food and beverage management 
• Hotel Effectiveness labor management tools 
• Sales training programs 

Revenue Management 

• Rate strategy and optimization 
• GRO automated technology 
• Daily forecasting 
• Weekly property-level revenue management calls  

Ecommerce 

• Management of property-level Ecommerce Champion program  
• OTA optimization 
• Reputation management and online reviews 
• Social media content marketing and advertising 
• Brand.com website optimization and maintenance 
• Food & Beverage website management 
• Paid search marketing 
• Email marketing 

Sales and Marketing 

• Sales training 
• Production of print and digital collateral 
• Marketing strategy 
• Public relations 
• Media buying 
• Brand-level activations 

Accounting and Finance 

• Balance sheet reconciliation, cash flows, and reporting 
• Tax filing for local and state 
• Accounts payable  
• Payroll systems 
• M3 accounting system 

Human Resources 

• Recruiting 
• Employee development 
• Employee engagement surveys 
• Growth and advancement programs 
• Benefits administration